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Forum Discussion
mbarbuto
3 months agoNew member | Level 2
I was sharing a file with a client and I accidentally joined their team. How do I leave it?
Yesterday i needed permission from a client to download a file. After recieveing permission, my dropbox account is linked to my clients and i no longer have control of my account. Infact, shortly aft...
Nancy
3 months agoDropbox Staff
Hey mbarbuto! Thanks for posting this on our Community today.
Now, since I understand you’ve joined your client’s Dropbox team indeed, the admin of that team will need to remove you from it and convert your Dropbox account back to a personal one.
Please make sure they follow these steps, so as to not delete your account instead during the process.
After that, your account should go back to a free Basic one, along with your existing files, and you can re-upgrade it to Plus, if you wish to.
If you have further questions though, I’ll be here.
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