You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I have a question about Azure AD and Dropbox. Can you help?
Hey there,
Has anyone tried connecting Azure AD to Dropbox? Does it provision groups? The instructions only mention about provisioning users https://www.dropbox.com/help/business/microsoft-azur...
Thanks a lot for all the additional details mxoh, I'd happily follow-up with you on this question more closely!
So as to further address your inquiries in the best possible way(& since this may need to be addressed by a specialized colleague), I’ve made sure to reach out to you directly via email(on the email address connected to your Forum profile).
At your convenience, please check your inbox for my latest message and let me know here if you have any issues locating it.
Thanks again & I’ll be awaiting your next email, so as to move forward on the matter together. I'm wishing you a wonderful rest of your day ahead!
Hey there mxoh - thanks for posting your question here.
While on the setup process, admins can choose if they'd like to sync AD groups to Dropbox. Meaning that those AD groups would be created as Dropbox groups and have the users added to it. The admin can select whether they’d like to use the same AD group (earlier chosen to sync users e.g. "Dropbox") to also sync their groups. An alternative group can be selected to sync groups e.g. "Dropbox-Groups" essentially meaning you manage your users through one group "Dropbox" and your groups through another group "Dropbox-Groups".
Moreover, when the AD connector runs, it checks the configured AD sync group and compares it to Dropbox, then does one of the following group actions: 1. Creates Dropbox group(s) if the group doesn’t exist in Dropbox already 2. Add members to groups, if applicable (only if users are also in their respective group of users that will sync).
Additionally, have in mind that changes from Dropbox Business will not sync back to Active Directory. Once created, deleting a group from Active Directory will not delete the corresponding group from Dropbox Business. Instead, all users will be removed from the Dropbox group if either:
1. All members are removed from the sync group in Active Directory 2. The sync group e.g. "Dropbox-Groups" is removed from the Configuration step.
I hope this helps clear this up and please let me know if you have any further questions.
I have used the on-premise AD connector to sync groups before. For my qns, I am referring to using Azure AD to sync groups? Cause the instructions seems to only be for provisioning users.
The page you provided of the AD Connector is for on-premise AD right? I have done on-premise AD syncing of users and groups with Dropbox before. Now if I want to do it for Azure AD which should be a different set of instructions right?
I am sorry mxoh - Are you hitting an error following these instructions somewhere? If so, please send a screenshot of it to have a better visual of what is not working for you correctly.
About Security and Permissions
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If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
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Can you help?","id":"message:277380","revisionNum":7,"repliesCount":10,"author":{"__ref":"User:user:428509"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001020"},"conversation":{"__ref":"Conversation:conversation:277380"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:277380"},"body@stripHtml({\"truncateLength\":200})":" Hey there, \n \n Has anyone tried connecting Azure AD to Dropbox? Does it provision groups? The instructions only mention about provisioning users https://www.dropbox.com/help/business/microsoft-azur...","body@stringLength":"343","rawBody":"
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I have used the on-premise AD connector to sync groups before. For my qns, I am referring to using Azure AD to sync groups? Cause the instructions seems to only be for provisioning users.","body@stringLength":"399","rawBody":"Thanks
I have used the on-premise AD connector to sync groups before. For my qns, I am referring to using Azure AD to sync groups? Cause the instructions seems to only be for provisioning users. 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Can you help?","moderationData":{"__ref":"ModerationData:moderation_data:277639"},"body":"
Thanks a lot for all the additional details mxoh, I'd happily follow-up with you on this question more closely!
\n
\n
So as to further address your inquiries in the best possible way(& since this may need to be addressed by a specialized colleague), I’ve made sure to reach out to you directly via email(on the email address connected to your Forum profile).
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At your convenience, please check your inbox for my latest message and let me know here if you have any issues locating it.
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Thanks again & I’ll be awaiting your next email, so as to move forward on the matter together. I'm wishing you a wonderful rest of your day ahead!
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"217","postTime":"2018-05-24T14:43:38.512-07:00","lastPublishTime":"2018-05-24T14:43:38.512-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":9105},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:277380/message:277639","customFields":[]},"ModerationData:moderation_data:277403":{"__typename":"ModerationData","id":"moderation_data:277403","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:277389":{"__typename":"ModerationData","id":"moderation_data:277389","status":"APPROVED","rejectReason":null},"User:user:364291":{"__typename":"User","id":"user:364291","login":"Walter","uid":364291,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zNjQyOTEtMjM5ODhpMUE2QTdDRTAyMDcwQTY1MA"},"rank":{"__ref":"Rank:rank:26"},"email":"","messagesCount":27126,"biography":null,"topicsCount":3,"kudosReceivedCount":3426,"kudosGivenCount":3427,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-02-27T06:16:58.288-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"followersCount":null,"solutionsCount":2779,"ssoId":null,"entityType":"USER","eventPath":"community:mxpez29397/user:364291"},"ForumReplyMessage:message:277389":{"__typename":"ForumReplyMessage","id":"message:277389","revisionNum":1,"uid":277389,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001020"},"conversation":{"__ref":"Conversation:conversation:277380"},"subject":"Re: I have a question about Azure AD and Dropbox. Can you help?","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:277389"},"body":"
Hey there mxoh - thanks for posting your question here.
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While on the setup process, admins can choose if they'd like to sync AD groups to Dropbox. Meaning that those AD groups would be created as Dropbox groups and have the users added to it. The admin can select whether they’d like to use the same AD group (earlier chosen to sync users e.g. \"Dropbox\") to also sync their groups. An alternative group can be selected to sync groups e.g. \"Dropbox-Groups\" essentially meaning you manage your users through one group \"Dropbox\" and your groups through another group \"Dropbox-Groups\".
\n
\n
Moreover, when the AD connector runs, it checks the configured AD sync group and compares it to Dropbox, then does one of the following group actions: 1. Creates Dropbox group(s) if the group doesn’t exist in Dropbox already 2. Add members to groups, if applicable (only if users are also in their respective group of users that will sync).
\n
\n
Additionally, have in mind that changes from Dropbox Business will not sync back to Active Directory. Once created, deleting a group from Active Directory will not delete the corresponding group from Dropbox Business. Instead, all users will be removed from the Dropbox group if either:
\n
1. All members are removed from the sync group in Active Directory 2. The sync group e.g. \"Dropbox-Groups\" is removed from the Configuration step.
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I hope this helps clear this up and please let me know if you have any further questions.
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Cheers!
","body@stringLength":"1995","rawBody":"
Hey there - thanks for posting your question here.
\n
\n
While on the setup process, admins can choose if they'd like to sync AD groups to Dropbox. Meaning that those AD groups would be created as Dropbox groups and have the users added to it. The admin can select whether they’d like to use the same AD group (earlier chosen to sync users e.g. \"Dropbox\") to also sync their groups. An alternative group can be selected to sync groups e.g. \"Dropbox-Groups\" essentially meaning you manage your users through one group \"Dropbox\" and your groups through another group \"Dropbox-Groups\".
\n
\n
Moreover, when the AD connector runs, it checks the configured AD sync group and compares it to Dropbox, then does one of the following group actions: 1. Creates Dropbox group(s) if the group doesn’t exist in Dropbox already 2. Add members to groups, if applicable (only if users are also in their respective group of users that will sync).
\n
\n
Additionally, have in mind that changes from Dropbox Business will not sync back to Active Directory. Once created, deleting a group from Active Directory will not delete the corresponding group from Dropbox Business. Instead, all users will be removed from the Dropbox group if either:
\n
1. All members are removed from the sync group in Active Directory 2. The sync group e.g. \"Dropbox-Groups\" is removed from the Configuration step.
\n
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I hope this helps clear this up and please let me know if you have any further questions.
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Cheers!
","author":{"__ref":"User:user:364291"},"isEscalated":null,"parent":{"__ref":"ForumTopicMessage:message:277380"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":6},"Revision:revision:277403_1":{"__typename":"Revision","id":"revision:277403_1","lastEditTime":"2018-05-23T02:08:04.172-07:00"},"QueryVariables:ReplyList:message:476026:1":{"__typename":"QueryVariables","id":"ReplyList:message:476026:1","value":{"id":"message:476026","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1734449632000","value":{"altText":"{login}'s 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backup \"can't backup without permissions\" error for Documents folder. How can I fix this?","id":"message:450094","revisionNum":3,"repliesCount":16},"Conversation:conversation:450094":{"__typename":"Conversation","id":"conversation:450094","solved":false,"topic":{"__ref":"ForumTopicMessage:message:450094"},"lastPostingActivityTime":"2021-05-06T07:51:43.062-07:00","lastPostTime":"2021-05-06T07:51:43.062-07:00","unreadReplyCount":16},"ModerationData:moderation_data:477006":{"__typename":"ModerationData","id":"moderation_data:477006","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:94641":{"__typename":"User","id":"user:94641","uid":94641,"login":"Kristinn S.","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-10-15T21:05:00.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":3,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:94641"},"ForumReplyMessage:message:477006":{"__typename":"ForumReplyMessage","uid":477006,"id":"message:477006","revisionNum":1,"author":{"__ref":"User:user:1063216"},"readOnly":true,"repliesCount":11,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:476026"},"conversation":{"__ref":"Conversation:conversation:450094"},"subject":"Re: Computer backup \"can't backup without permissions\" error for Documents folder. How can I fix this?","moderationData":{"__ref":"ModerationData:moderation_data:477006"},"body":"
Since you've checked most of the relevant steps there, I've reached out to the email linked with your profile here so that we can look into this alongside some device specific info.
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\n\n
When you have the time, please check your inbox for my message and get back to me there - cheers!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2020-12-07T08:52:39.752-08:00","lastPublishTime":"2020-12-07T08:52:39.752-08:00","metrics":{"__typename":"MessageMetrics","views":5655},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:450094/message:477006","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCw0OTcxNzksNDk3MTc5","node":{"__ref":"ForumReplyMessage:message:497179"}}]}},"ModerationData:moderation_data:497179":{"__typename":"ModerationData","id":"moderation_data:497179","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Rank:rank:46":{"__typename":"Rank","id":"rank:46","position":29,"name":"Explorer | Level 3","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1438989":{"__typename":"User","id":"user:1438989","uid":1438989,"login":"BrooksB","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-05-04T13:06:16.055-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg"},"rank":{"__ref":"Rank:rank:46"},"messagesCount":5,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1438989"},"ForumReplyMessage:message:497179":{"__typename":"ForumReplyMessage","uid":497179,"id":"message:497179","revisionNum":1,"author":{"__ref":"User:user:94641"},"readOnly":true,"repliesCount":10,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:477006"},"conversation":{"__ref":"Conversation:conversation:450094"},"subject":"Re: Computer backup \"can't backup without permissions\" error for Documents folder. How can I fix this?","moderationData":{"__ref":"ModerationData:moderation_data:497179"},"body":"
I had this problem and went through the troubleshoot without success.
I went to the folders in question (documents and music in my case) and there I could see a alias folder created by Dropbox and then I could see the files and/or folders that could not be synced. I manually dragged the to the dropbox alias and input my Admin password when prompted.
I was then able to go back to the Dropbox app and select the folders again and press save and everything went OK after that.
Hope this helps someone out there.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2021-02-17T04:11:02.349-08:00","lastPublishTime":"2021-02-17T04:11:02.349-08:00","metrics":{"__typename":"MessageMetrics","views":5454},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:450094/message:497179","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXw1MjoxfGludCw1MTgxMDcsNTE4MTA3","node":{"__ref":"ForumReplyMessage:message:518107"}}]}},"ModerationData:moderation_data:518107":{"__typename":"ModerationData","id":"moderation_data:518107","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:518107":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1438989"},"id":"message:518107","revisionNum":1,"uid":518107,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:497179"},"conversation":{"__ref":"Conversation:conversation:450094"},"subject":"Re: Computer backup \"can't backup without permissions\" error for Documents folder. How can I fix this?","moderationData":{"__ref":"ModerationData:moderation_data:518107"},"body":"
I too am having this issue with permissions and have tried the Help article's command lines in terminal. In my instance, the Dropbox folder is not located in the standard /Dropbox location, so I replaced ~/Dropbox with my my file location. This led to the following set of command lines:
After running the first command line, I get the following error:
chflags: /Users/myname/.dropbox ~/.dropbox-master: No such file or directory
Am I entering this incorrectly? I have tried all other steps also listed in this help article, to no avail.
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I am sorry, are you trying to sync groups or just provision them using the Azure AD connector? Did you get the chance to review this page yet?
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Let me know and we'll take it from there.
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The page you provided of the AD Connector is for on-premise AD right? I have done on-premise AD syncing of users and groups with Dropbox before. Now if I want to do it for Azure AD which should be a different set of instructions right?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2018-05-24T03:22:00.915-07:00","lastPublishTime":"2018-05-24T03:31:26.415-07:00","metrics":{"__typename":"MessageMetrics","views":8632},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:277380/message:277536","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXw1MjoxfGludCwyNzc1NDAsMjc3NTQw","node":{"__ref":"ForumReplyMessage:message:277540"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:277540":{"__typename":"ModerationData","id":"moderation_data:277540","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:277540":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:364291"},"id":"message:277540","revisionNum":2,"uid":277540,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001020"},"parent":{"__ref":"ForumReplyMessage:message:277536"},"conversation":{"__ref":"Conversation:conversation:277380"},"subject":"Re: I have a question about Azure AD and Dropbox. Can you help?","moderationData":{"__ref":"ModerationData:moderation_data:277540"},"body":"
I am sorry mxoh - Are you hitting an error following these instructions somewhere? If so, please send a screenshot of it to have a better visual of what is not working for you correctly.