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Forum Discussion
I can't receive a code, and have forgotten my password.
I have aproblem accessing my account..i forget my password and when dropbox sends me code.. i don’t receive it on mail !?
Megan
Dropbox Staff
Dropbox StaffHi Khaleddddd, let's jump right into this!
Are you talking about the code, when you try to reset the account's password, or about the 6-digit-security code?
Can you check your spam folder, to see if the email went there?
If not, try adding no-reply@dropbox.com to your email contacts and then try to verify your email address again.
Let me know how it goes.
