You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Khaleddddd
8 months agoNew member | Level 2
I can't receive a code, and have forgotten my password.
I have aproblem accessing my account..i forget my password and when dropbox sends me code.. i don’t receive it on mail !?
- MeganDropbox Staff
Hi Khaleddddd, let's jump right into this!
Are you talking about the code, when you try to reset the account's password, or about the 6-digit-security code?
Can you check your spam folder, to see if the email went there?
If not, try adding no-reply@dropbox.com to your email contacts and then try to verify your email address again.
Let me know how it goes.
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