You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can't invite other team members because of a 'failed to load pricing information' error
Dear All
We have just activated a Dropbox Business account with the standard three licenses. I successfully activated the first license (admin), and the Admin Console shows that I’ve used 1 out of 3 licenses.
However, when I attempt to invite another member, the invitation email doesn’t get sent, and I receive the error message “failed to load pricing information.” (see picture)
I'm at a loss for how to resolve this issue and would appreciate any guidance.
[Removed as per Community Guidelines]
- Jay
Dropbox Staff
Hi River_Drop, thanks for bringing this to our attention.
Could you confirm if an invite was successfully sent through the admin console itself?
Are you on a trial for a Dropbox team, or a paid plan?
This will help me to assist further!
