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Forum Discussion

EKaram's avatar
EKaram
New member | Level 1
7 hours ago

Dont Receive My code on the mail

Hello i have my dropbox and know wat files i have upload i have my password and my account but i dont have acceses to my mail because the server of the mail was desactivated and my macbook and my iphone are new so how can i sign in without the security code or changing my mail without accesses to my old mail 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Its very unlikely to can log back in if you have lost access to the email. 

    Have a read of this article for info. 

    If you have a free account you'll need to contact support via www.dropbox.com/support while not logged - including not on the forums. You can usually find it easier to do this via an incognito window. 

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