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Bert29's avatar
Bert29
Explorer | Level 3
3 years ago

Can't delete my account, keep having the same error (500)

Been trying to delete my account for a couple of days now. Also been trying to find proper support instead of forums, which sends me in an endless loophole. I would like to delete my account ASAP a...
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CSZ15's avatar
CSZ15
New member | Level 2

I want to delete my whole dropbox account, but everytime I try I receive an error ["Error (500)"].

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey there, CSZ15, how are you today?

 

I just merged your post under a similar thread, since it echoed what the OP mentioned here. Can you try out the steps Walter provided here, and let me know if you still get the same error?

 

Thanks a bunch! 

  • CSZ15's avatar
    CSZ15
    New member | Level 2
    3 years ago

    I still get the same error notification.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi CSZ15, I just sent you an email, in order for us to have a closer look into this. 

       

      Cheers!

      • hh08's avatar
        hh08
        Explorer | Level 3
        3 years ago

        I am also getting this error. I have tried multiple browsers, private & igcognito mode, clear cache, etc. I need this account deleted ASAP. This is the error message. Please assist. Thank you.

         

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