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Shelby3's avatar
Shelby3
New member | Level 2
2 years ago

Can't Access Account (Two Factor Authentication)

My company uses a dropbox account for a specific part of the business and I can't access the account. I have the username and PW, have been able to access it recently, but am unable to now since the ...
Account Access
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
Shelby3 wrote:

How can I access the account and change with two factor authentication?

You need to get the 2FA code information or the recovery codes. 

Can you contact the person who left?

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