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Forum Discussion
Luispw
6 years agoExplorer | Level 3
BEWARE: Fake email from "no-reply@dropboxmail.com"
So I just received an email from no-reply@dropboxmail.com saying that someone had tried to log into my account from an "unrecognised location". I found it weird because I don't even use that email ac...
- 6 years ago
The dropboxmail.com domain name is actually a legitimate domain used to send official email from Dropbox, but that doesn't mean that someone can't spoof the address and send fake emails that appear to come from it, such as in the phishing attempt that you received.
You can find a list of the official domains used by Dropbox in the following help article:
[Mod edit 2023, edited Help Center link]
Luispw
Explorer | Level 3
Hi Walter!
Thanks for your prompt response. Sorry for thinking that email address was legitimate. I thought so because I'd seen another thread mentioning it was. Maybe I misread that.
I will forward my original message to abuse@dropbox.com.
Thanks again.
Take care.
Rich
6 years agoSuper User II
The dropboxmail.com domain name is actually a legitimate domain used to send official email from Dropbox, but that doesn't mean that someone can't spoof the address and send fake emails that appear to come from it, such as in the phishing attempt that you received.
You can find a list of the official domains used by Dropbox in the following help article:
[Mod edit 2023, edited Help Center link]
- Walter6 years agoDropbox Staff
Luispw: Apologies for jumping up the gun there; it seems like my coffee hadn't kicked in yet :laughing:
As Rich correctly mentioned (can't thank you enough Rich), this is an official domain of ours (unfortunately, susceptible to such attacks) - I'm sorry for not including this piece of information in my initial response.
That being said, if you've already forwarded your report to our team (as mentioned), rest assured we'll take the appropriate actions in due time.
Have a lovely week!
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]
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