You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mgambrell's avatar
mgambrell
Collaborator | Level 9
8 months ago

"Which of the following features does Dropbox offer?" pop-up survey window has taken over my monitor

This just appeared on top of my monitor. I require an apology and an oath that this will never happen again. If you don't know why this makes me upset, then ask around the office until you find someo...
desktop
Notifications
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi there mgambrell - thanks for bringing this to our attention.

 

Could you please clarify your device's OS version and the version of the Dropbox desktop app as well?

 

Does this persist after rebooting your computer or closing this window?

 

Any additional information you can share is more than welcome. 

  • mgambrell's avatar
    mgambrell
    Collaborator | Level 9
    8 months ago

    I haven't rebooted my system. I'll let you know if I ever see it again, you can be sure of that.

    This is Windows 7 SP1 x64, dropbox 197.47629

    To be clear, I can dismiss the popup by clicking the X. I'm not complaining about it being stuck. I'm complaining about it appearing in the first place.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Thanks for your feedback on this mgambrell 

       

      Let me know if anything else comes up or if you notice this notification again. 

      • watereero's avatar
        watereero
        Explorer | Level 4
        8 months ago

        Is this malware or an official dropbox thing ?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!