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STaber's avatar
STaber
Explorer | Level 4
2 years ago

Unable to stop Mac Backup 'to manage these settings, sign in on the same computer'...

I have two Macs.... iMac and MacBook. I have dropbox set up on both, and a backup setup on both.   I am able to manage the MacBook backup...on the MacBook. But the iMac backup I get the message 'To...
Computer Backup
Dropbox Backup
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi STaber, thanks for bringing this to our attention.

 

Just for confirmation, trying to disable the backup for the iMac, from the iMac itself, results in the same message?

 

This will help me to assist further!

STaber's avatar
STaber
Explorer | Level 4
2 years ago

Hi,

 

Yes I have setup a backup on the iMac. It seems to be constantly 'backing up' all the time causing my day to day files to sometimes take hours if not days to sync up. I have resorted to either using another computer or using a web browser just to get my files uploaded.

 

When I go to manage the backup on the iMac I get the message 'to manage these settings, sign in on the same computer' it is obviously the same computer I set the backup up with, so I currently have no way to stop the backup.

    • STaber's avatar
      STaber
      Explorer | Level 4
      2 years ago
      I tried everything. Ended up uninstalling and reinstalling the Mac app. Seems to have broken the endless loop of trying to backup and not uploading files. I will steer clear of backups for a while I think
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        If you need anything else, we'll be one post away STaber! 

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