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Forum Discussion
jro76
5 months agoExplorer | Level 3
Never received verification email
As others have had the same issue, so too am I not able to receive the verification email to verify my email address. I have tried the "resend email" numerous times as well as checked spam/junk, clutter, as well as deleted and All Mail options. I just don't get the email. I have put the no-reply@dropox address in the contact list as well as created rules so no emails coming from Dropbox go to spam, they should go directly to Inbox as well. I don't know what else I can do to verify my email for my drop box account when I'm not receiving the verify email from drop box at all. Thanks for your time.
- WalterDropbox Staff
Hey there jro76 - sorry to hear you're having issues with this.
Since you've tried most of the troubleshooting you could from your end, may we reach out via email to have a further look internally?
Let us know and we'll reach out to the email address that's associated with your profile here, on our Community.
Thanks!
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