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Forum Discussion

Bruce Peck's avatar
Bruce Peck
Explorer | Level 3
2 years ago

How to stop Dropbox Backup?

How do I stop DropBox from backing up my attached external backup hard drive.  I don't want to have DropBox back up this device.
Computer Backup
desktop
Dropbox Backup
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Bruce Peck,

     

    I had our Backup team take a look into this issue, and our internal tools show that your backup is disconnected. Is this accurate? We want to make sure that your issue is resolved! If you are still having this issue, you can reply to this message and we can take it from there.

     

    Regards,

    Ben

Bruce Peck's avatar
Bruce Peck
Explorer | Level 3

I tried that and there was no change. Thank you for the suggestion!

 

Bruce

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
2 years ago

Hi Bruce Peck,

 

I had our Backup team take a look into this issue, and our internal tools show that your backup is disconnected. Is this accurate? We want to make sure that your issue is resolved! If you are still having this issue, you can reply to this message and we can take it from there.

 

Regards,

Ben

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