You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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aarvizu1's avatar
aarvizu1
New member | Level 2
3 years ago

Email Verification

Hello, I am trying to verify my email but I don't get any email on my spam or trash either. I was trying to talk to to the chat box to ask for help but it says I need to verify my account which that ...
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  • felirat's avatar
    felirat
    3 years ago

    Hi Megan,

    Thx, it worked. Apparently, Firefox has some issues. I tried it from Chrome, and voilá, I got the mail.

    Thx again.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi felirat, I hope you're doing well!
 

Out of curiosity, have you also tried a different browser to request an email verification? If not, can you try that, and also try a private tab on your browser?

 

Keep me posted on the results! 

felirat's avatar
felirat
New member | Level 2
3 years ago

Hi Megan,

Thx, it worked. Apparently, Firefox has some issues. I tried it from Chrome, and voilá, I got the mail.

Thx again.

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