You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Email Verification
Hello, I am trying to verify my email but I don't get any email on my spam or trash either. I was trying to talk to to the chat box to ask for help but it says I need to verify my account which that ...
Hi Megan,
Thx, it worked. Apparently, Firefox has some issues. I tried it from Chrome, and voilá, I got the mail.
Thx again.
Walter
Dropbox Staff
Dropbox StaffHi,
I have the same problem, and I know this is not related to spam, I can actually see the server logs.
Unfortunately, my address was off for a long time (as a result of a simple error). Now if I try sending the verification email, I get nothing, and nothing shows up in the logs either.
Is there an internal blacklist for addresses that have failed in the past?
Anyway, could you solve this problem? I don't want to loose this account.
Thx
- Megan
Hi felirat, I hope you're doing well!
Out of curiosity, have you also tried a different browser to request an email verification? If not, can you try that, and also try a private tab on your browser?
Keep me posted on the results!
Hi Megan,
Thx, it worked. Apparently, Firefox has some issues. I tried it from Chrome, and voilá, I got the mail.
Thx again.
