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T-squared's avatar
T-squared
Explorer | Level 3
8 months ago

Annoying ! symbol in the desktop app on Mac

On the desktop Dropbox icon situated on the toolbar (Mac OS 14.3) a red symbol with a white exclamation mark has appeared along with the icon and I’ve no idea what it means.  I’ve looked through my f...
Desktop
Mac
Notifications
  • Hannah's avatar
    Hannah
    8 months ago

    Thanks for the screenshot, T-squared!

     

    I can see a "not now" option in the yellow notification there; can you click it and let us know if it helps?

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey there T-squared - sorry to hear you're having issues with this.

 

Just to make sure we're on the same page, could you send us a screenshot of the symbol you mentioned so that we can have a look too?

 

Thanks!

 

  • T-squared's avatar
    T-squared
    Explorer | Level 3
    8 months ago

    Hi Walter

    Many thanks for your resonse.

    Now the icon is enlarged I can see it's not an exclamation mark, it's a figure "1". 

    But here's a screen shot of the issue,

    Cheers

    TonyT


    icon

    • T-squared's avatar
      T-squared
      Explorer | Level 3
      8 months ago

      The figure "1" has now changed to a figure "2"  even more puzzled now 😞

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Thanks for the screenshot T-squared 

         

        Have you tried clicking on the  "not now/ show me how/ maybe later" option on the top banner of the app window when you click the app's icon to check your notifications?

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