You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Maldroid's avatar
Maldroid
New member | Level 2
3 years ago

10 attempts at deleting Vault. What happens when I use all 10 of them?

When I purposely typed the wrong password for deleting vault, it said I had 9 attempts left? What happens when I use all of them?

Dropbox Vault
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Maldroid, I hope you're doing well! 

     

    Essentially, if you use the wrong password 10 times, you’ll be locked out of your Vault. If you’re locked out, you can contact support to reset your pin.

     

    You can see more about this here.

     

    I hope this clarifies!

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!