You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Will there be a 2 TB option for personal accounts?
I am running out of space with my 1TB drive. Is there an option to get 2TB? I know about Dropbox for business, with 5 Tb, but the price is just not compatible with my needs. It is too big a jump from...
Dropbox Professional plans will now have 2TB of storage space.
[This thread is now closed. If you have a similar or new question, you can ask here.]
Why on earth do you have to move to Dropbox for Business ($45 per month!!!) if you want more than 1TB with Dropbox Plus?!?!? This costs 5 times more than dropbox plus!
I have ALWAYS used dropbox and love it - but now I need more than 1TB but I am a student and there is NO WAY I could afford Dropbox Business. I would be more than happy to pay double for 2TB instead of 1TB - but Dropbox says they wont do this.
So unfortunately now I am looking at moving to Google Drive as they have 2TB option.
Very sad and disappointed I can't do this with dropbox.
Thanks, but I don't need an enterprise class product. I just want more storage. More of the same offer. I don't need those additional features and options. Going from 30 to 120 days of file recovery would be nice, but no other features (as I understand them) are of interest to me. Not even chat support, really. One of the things I like about Dropbox is that it just works-- I don't recall ever contacting support.
By the way, I'm comparing Plus, the plan I'm currently on, with Standard, the most inexpensive option for getting 2TB.
I get the need to segment customers (such as SMB vs Enterprise) from a sales & support perspective. On top of the core product, I'd expect greater access to support, more management features, etc. in an enterprise offering. But I just want to use the core product more, and a 3.5x premium to do that is irrenconcilable, especially when the scale economics in storage don't work that way.
It's really a straightforward ask. Provide a 2TB option. Heck, provide a 5 or 10TB option. I don't want to be having the same conversation a couple years from now when I'm at 2.01 TB. ;)
More storage, please. I'm willing to pay for it. I'll even pay a little more than 2x... just not 3.5x.
I agree with what you say and something that I don't like too is that there is no lower rates than the 1TB for thoses who doesn't need the 1TB but more like 100, 200 and so on.
I think they should add a pay for use service that if you need 50 GB you pay for 50 and if you need more you just upgrade and if you need less you can just lower the rate. So that way they can get more users that doesn't want to pay a fortune for space and a more affordable one.
Yes I completely agree with you vinid223 - unfortunately they are going to lose customers because of this. Last night I moved to Google Drive and will no longer be paying to use Dropbox because of them not having any option over 1TB (other than business).
Dropbox PMs,
Fellow PM here who's a fan. You've built an amazing product. It just works. I know how difficult that is, so thank you.
And, as another customer who's hit the 1TB ceiling, it's not clear why there isn't a compelling offer when you go over 1TB. At 1TB, I'm a happy customer. Price and value are aligned. At 1.01TB, it's just absurd.
I cannot justify paying a 350% increase for the next tier of the same service.
And while I'm not leaving Dropbox, I'm placing files elsewhere to stay below 1TB.
Do you want to penalize the users who really use (and evangelize) your service? Do you want them to experience your competitors' products, not because they don't like yours but because your pricing model makes it infeasible to stay exclusively with you?
Again, you guys get a lot of things right. I hope this will be another one to put into the win column for you and your customers.
- Rich
Super User II
wesbright wrote:
I cannot justify paying a 350% increase for the next tier of the same service.Just to point out, it's not the same service when you move to Business or Enterprise. There are many additional features and options when using the business class products which easily justify the additional costs. In addition to the enterprise-level features, there is also business-class support (live chat, phone, etc.) that you do not get with Basic or Plus accounts.
Simply put, you cannot compare the pricing/storage of Plus to Business/Enterprise as a simple apples to apples comparison. There is much more involved in the business class products.
I completely agree, some great ideas in here. I've been juggling two seperate Dropbox accounts but I hate having all my files in different places, it's unorganized. Dropbox is so obsessed with Business, that there is literally nothing happening on the home user (Plus) end that I have noticed. The only thing good about Business is the free trial and that's it.
