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Forum Discussion

Athena R.'s avatar
Athena R.
New member | Level 1
9 years ago

Why is gifting not available to a US territory???

My boss just sent me a "Gift" of one year service for Dropbox so that I can manage some time-sensitive tasks which are due today. The free version is preventing me from accessing the shared folder be...
FAQ
Plans
Storage space
  • Athena R.'s avatar
    Athena R.
    9 years ago

    Calvin is super helpful and created a work around while I wait for the real fix. So appreciated.

Trinity C.1's avatar
Trinity C.1
Collaborator | Level 9
9 years ago

A shared folder counts against the space in each member's account.

Dropbox uses space on your hard drive and so there must be enough room THERE as well.

The gift is for a Pro Account and the storage is in there; in other words the gift is not of additional storage to your free account.

Since you're in a hurry, one-possible-solution is for you to https://www.dropbox.com/help/429

 

 

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