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Forum Discussion

Aik 's avatar
Aik
Explorer | Level 3
2 years ago

Request to pay by bank transfer for Family plan.

I would like to subscribe for a Family Plan (2T). We have no credit card/debit card or paypal account. How I pay by bank transfer please?


  • Aik  wrote:

    I would like to subscribe for a Family Plan (2T). We have no credit card/debit card or paypal account. How I pay by bank transfer please?


    You cannot I'm afraid. Only Enterprise customers can use that as an option. 

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Aik  wrote:

    I would like to subscribe for a Family Plan (2T). We have no credit card/debit card or paypal account. How I pay by bank transfer please?


    You cannot I'm afraid. Only Enterprise customers can use that as an option. 

     

    • Aik 's avatar
      Aik
      Explorer | Level 3

      We are a non-profit organisation. Is it consider an enterprise entity? Please can I request a phone call/online call conversation to discuss further as this issue has been dragged for a month? Thanks.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Enterprise Customers would only be if you purchased many 100's of user licences.

         

        You can try and contact Sales at www.dropbox.com/plans Monday through Friday, however, I know they have said previously BACs is only available for very large purchases. 

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