You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
hemituner
7 years agoExplorer | Level 3
I've accidentally joined a Dropbox Business team & I'd like to go back to a personal account.
I really need some live help I am afraid my account is compromised
- 7 years agoHey hemituner, as we can only work on account-specific matters via our Official Support channel (we’ll need to investigate sensitive account-related info in more depth), I’ve made sure to run a search on our system on my end, I’ve located your newest open ticket & I can see that you’re currently discussing it with my colleague there.I’ve included your comments & rest assured that you’re in safe hands.I hope that this is helpful to you & please include all relevant details on that email chain, as they can access your account specifics there & they can further advise how to best resolve the issue you’re facing. Thanks!
- 7 years ago
Richard43 wrote:
How do I leave the business acount? Need to contact someone.
You need to contact the team admin of the Business account and ask them to convert your account back to an individual account.
- 7 years agoHey Richard43, Rich’s advice is the best way to go at the moment!I’ve also run a search on our system on my end, I’ve located your newest open ticket & I’ve replied to you there. You may have a look at your inbox for my latest message whenever you get a chance & please let me know how you’d like us to proceed on that discussion.Thanks again for posting us on our Community & enjoy the rest of your day until we talk again Richard!
Rich
Super User II
hemituner wrote:
I accidentally made the wrong selection when joining a team invite now my db is merged with theirs and I cant get them to un-do it I am afraid they now have access to my personal dropbox
You'll still need to contact Support using the information above, but the admin for the business account will still need to approve the restoration of your account back to a personal account. This is because, after joining a team, the account now belongs to the business; it's no longer a personal account.
The easiest way to have it restored is to contact the team admin for the account as they have the ability to restore it back to a Personal account. If they can't or won't do it, you'll need to contact Support directly to see what they can do.
hemituner
7 years agoExplorer | Level 3
By adding my folder do the admins have access to the contence of the folder even if I didnt share it with them?
- Mark7 years agoSuper User IIQuite possibly.
It depends upon what sort of Team and account you have joined.
You may be able to leave it by following https://www.dropbox.com/help/business/account-deleted-from-team
But, if not you need to log a ticket and ask for support. - Rich7 years agoSuper User IIIf you've merged your account into the team, then the account and any data within it is accessible by the team admins. Even if your data doesn't appear within the team folder, the admins have the ability to sign-in as you to access the content of the account.
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