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Forum Discussion
inkane
3 years agoHelpful | Level 5
Downgrading from Pro. How to save and download my account's content?
Hi, community, I hope you can help. I have been a Pro subscriber for some years, but am now living on a pension and frankly need to reorganize the way I work. So I have decided to go for Basic, to ke...
- 3 years ago
Hi inkane
Basically those instructions are correct - you need to download them (you can do full folders at once if needed) and then resave to your machine/USB etc.
If you have space on your device why not install the software and let it do it all for you? www.dropbox.com/downloading
Mark
3 years agoSuper User II
Hi inkane
Basically those instructions are correct - you need to download them (you can do full folders at once if needed) and then resave to your machine/USB etc.
If you have space on your device why not install the software and let it do it all for you? www.dropbox.com/downloading
- inkane3 years agoHelpful | Level 5
Super, Mark! I will try this in the morning and will be sure to get back to you! Now, even more hopeful.. Inkane
- inkane3 years agoHelpful | Level 5
Hi, again, I tried, and it worked, folder by folder. Quite super, and very pleased! A new problem, though: I received a message on my screen when sending the downloaded files to my external disk: Are you sure you wish to copy this file without its properties ( or attributes)? The file.... has properties which cannot be copied to the new site.
...
Do this for all subsequent files in the folder? Type Yes/no.
So I wrote no, and checked .. it was photos.. and could not see if any information was gone, but I did not have a very advanced photo software program, so there might be things like photo captions etc and credits that are gone, and which I use on a website I administer.
What do I do with this, Mark? Have good night in Northwestern Europe or otherwize, correspondingly. See you in 10-12 hours' time. Hopefully.. etc..
- Rich3 years agoSuper User II
inkane wrote:
I received a message on my screen when sending the downloaded files to my external disk: Are you sure you wish to copy this file without its properties ( or attributes)? The file.... has properties which cannot be copied to the new site.
This isn't a Dropbox message; it's from Windows. Your files have metadata; extra attributes that are embedded in the file. What the message is saying is that you're copying a file which has file attributes to a file system that doesn't support some of the attributes that your files may have. This is common when copying files from NTFS partitions to drives that are formatted as FAT, FAT32, and other partition types.
This page goes on to explain it further (and better).
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