You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
andgri
5 months agoNew member | Level 2
No access to emails for password reset or cancel subscription
Cancelling dropbox subscriptions
So I don't have access to the emails anymore and I have two Dropbox subscriptions I am paying for.
I want to kill it all and start fresh.
How do I close my ...
Walter
5 months agoDropbox Staff
Hey andgri - sorry to hear about this.
I'd suggest getting in touch with our support team directly through this form for further assistance.
Just make sure to use an incognito window without signing into any Dropbox account and fill in all the relevant information.
Let me know of any updates!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!