You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Inability to access account to cancel subscription due to outdated email
I had an account associated with a student email address that I now no longer have access to. I tried to cancel my account and thought everything went through. I just received a charge and am unable to log into the account as I cannot access my email to get the multifactor authentication code. I should not have been charged as the account was canceled. I cannot get any help beyond an AI chatbox that is useless. How do I get in touch with customer support to resolve this issue?
