You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Sheilaru's avatar
Sheilaru
Explorer | Level 3
5 months ago

I'd like to request a refund.

I transferred files to my husband (across the room) with the basic plan. He never opened them, so I tried again and was bumped up to Premium, charging my credit card $199.99. I do NOT recall requesti...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 months ago

Dropbox cannot upgrade you unless you give it your card details. The Dropbox service is totally free unless you choose and elect to buy an upgrade. 

 

Have you seen this page about refunds and how to contact Dropbox? You need to do that from the account you upgraded: https://help.dropbox.com/plans/refund

  • Sheilaru's avatar
    Sheilaru
    Explorer | Level 3
    5 months ago

    I had to give the card details to take advantage of the “free trial."

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