We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

CB25's avatar
CB25
Explorer | Level 3
2 months ago

I need to get a refund for one of my charges. How can I do that?

I was charged for and upgrade that cost $319.00. What I have already is good enough for me; because All I was using it for was to backup from my phone; so that didn't fill up my storage space on my phone.

Billing
cancellations
Payments
Refunds

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!