You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can’t cancel my subscription from the Dropbox website.
Dropbox i am paying for the dropbox plus subscription and im getting charged 11.99 every month and when i navigate through the website every other link works there besides the cancel subscription one. ive tried other browsers and ive tried on a computer and its all the same result. why am i not able to cancel my subscription???
- Nancy
Dropbox Staff
Thanks for your post, edwardnaum!
Can you send me a full screenshot of where you’re looking at exactly to cancel your plan?
Are you clicking on the "Cancel plan" button and it doesn't work or aren't you seeing the option at all?
I’ll be able to further help this way.
