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Forum Discussion
AndelAndrew
6 months agoNew member | Level 2
I accidentally upgraded with yearly billing instead of monthly - Can I reverse this?
Hello, I upgraded my dropbox account and somehow instead of a montly billing cycle I was billed for the year. Is there a way I can reverse this?
- HannahDropbox Staff
Hey AndelAndrew, thanks for reaching out to our Community today.
Regarding your issue and if you haven't already, I would suggest reaching out to our support team directly.
You can find the option to do so on this page and they should be able to assist you further.
Let me know how it goes!
- AndelAndrewNew member | Level 2
Hi Hannah, thank you very much for your response. I did and it was addressed.
- HannahDropbox Staff
Happy to hear that, Andrew!
If you need anything else, let us know.
Have a great week ahead!
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