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Forum Discussion
How to downgrade my business account without access to my email?
Hi
I had a business account with my old company.
I have changed job and the email has been closed.
I keep getting charged with the business account and i can't access it to charge the account.
Can you help me close or change it?
Hi Morten Buchwald, I hope you're doing well!
I can definitely send you an email in order to help you cancel the plan, if you wish.
Feel free to confirm that, and I'll be happy to reach out internally.
Keep me posted, and we'll take it from there!
- Megan
Dropbox Staff
Hi Morten Buchwald, I hope you're doing well!
I can definitely send you an email in order to help you cancel the plan, if you wish.
Feel free to confirm that, and I'll be happy to reach out internally.
Keep me posted, and we'll take it from there!
Hi Megan
Thank you for your reply.
I confirm that i would like help to cancel my plan.
You are welcome to contact me on the email associated with login.
Thanks
Morten
- Megan
Thanks for your speedy reply, Morten!
I just created a ticket for you, and I'll be happy to see you there!
