You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Christoffer S.'s avatar
Christoffer S.
New member | Level 2
10 years ago

How to change from business to personal account?

Hi, I accidentally chose to have a 'business' account but since I mostly use it for personal matters I would like to convert it to a personal account?   Do you know how to do that? I have both a...
cancellations
FAQ
Plans
  • terbitbasuki's avatar
    terbitbasuki
    8 years ago
    Yes. You can downgraded your account by contacting dropbox support by email, they will help you. I've succeeded downgrade my business into personal and get my money refund
Bryce A.1's avatar
Bryce A.1
New member | Level 1
10 years ago

Still have this issue and didn't want to this to get lost! Has anyone received feedback from Dropbox on how to fix this issue? 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!