You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How can I switch from a team account to an individual plan?
Is it just me, or are there so many barriers to moving from a 3-user account to a 1-user account that I just end up paying 3x more than what I should be paying becuase it is so impossible to understa...
OK, this has been a really weird journey, but ultimately, it seems like I will be getting a pro-rated refund for the previous plan, and I am now on the Essentials plan. So I guess, case closed!
So, I tried to play along with all of this, and here is what is happening: I was already overpaying $900 for $300 of service (three users and 15TB when I need only one users and 5TB) because you don't offer a way to go down to one user without cancelling. I tried to understand (because you'd think there must be a way) to make this happen. I could not understand it so got forced into another year (in June). So I got back at it trying to figure it out in August. I try following all of the instructions and decide to trust in Dropbox when they say to cancel what I have and I can "downgrade" to an individual plan. But now I find out that this means I have kissed away the $900 and now I have to pay at least another $300, just to have one user and 3TB?!? Do I have that right?!?
OK, this has been a really weird journey, but ultimately, it seems like I will be getting a pro-rated refund for the previous plan, and I am now on the Essentials plan. So I guess, case closed!
