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Forum Discussion
Measle
3 months agoHelpful | Level 6
How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub.
It has only recently renewed but as my work situation has chan...
AGR3
Helpful | Level 5
Exactly what happened to me. Very disappointing.
DBX_Pedro
21 days agoCommunity Manager
Hey everyone,
Thanks for getting in touch. We understand your concerns about the promotion details, and our team is looking into it.
We'll let you know as soon as we have more information.
Thanks for your patience.
- MitZ_nl21 days agoNew member | Level 2
FYI:
This is what was advised less than an hour ago... So Dropbox seems to have two streams:
- There still is a valid discount, but as a Plus user you have to have a very long breath to get what they promise you to give
- There was a discount, but that suddenly expired
For such a huge company, making such a mess of this situation. How hard can it be to solve this? Imho you don't offer something quit valuable for a large user group, and then withdraw when someone wants to make use of the offer.
- DBX_Pedro18 days agoCommunity Manager
Hi everyone,
We’ve made some improvements to the redemption link.
Can you please check it one more time?
Just let us know if it’s working.
Thanks.
- anikin17 days agoHelpful | Level 5
What's wrong with you guys? I've been trying to activate the discount for a few days, I wrote to support, you replied that it was impossible, here's a screenshot of the support reply:
Now you say that you have changed something and we can use the discount. But I already bought at full price! And now I can't use the discount because “You're already on Dropbox Plus”! Are you kidding me?
How do I use the discount now?
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