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Forum Discussion
How can I link my Dropbox subscription to another Apple account?
I have a Dropbox subscription that I want to move to anohter Apple account. I get the bill to an email address I am no longer in charge for. How can I do that?
- Rich
Super User II
Etzen wrote:
I have a Dropbox subscription that I want to move to anohter Apple account. I get the bill to an email address I am no longer in charge for. How can I do that?
Are you billed through the Apple App Store or was the subscription started on the Dropbox website? If you started the subscription on the website, just change the email address on the Dropbox account.
If the subscription is billed through the App Store (you started the subscription within the mobile app), then you would need to cancel the subscription, wait for the account to downgrade at the end of the billing period, then subscribe again under the correct Apple App Store account.
The thing is that I don´t remember. But - it is the correct email address inside the account. But the bill is just paid through my Visa card, I didn't get any bill. I can see the payment when I log in to my Apple account "2". I guess I will have to do the second one. But I need to be sure I don't loose all files. Do I need to move them to a computer/disc before I downgrade maybe.
Now I see that I did it within the app. But it is the correct email address in the settings. But the notification about the bill came to my Apple account "2", that has another email address. Which I will not have anymore in a couple of weeks.
- Nancy
Dropbox Staff
Etzen, even if your Dropbox account gets downgraded during the process, you won’t lose any of your files.
The only thing that’ll happen, if you go over-quota, is that you won't be able to add more files to your account in the meantime and syncing will pause on your linked devices until you go under-quota once more.
