You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How can I contact the support team about a refund?
I canceled my premium plan and received a message (not followed by an email) stating that Dropbox will issue a refund. However, I'm unclear on the refund process and timing. I've been trying to conta...
Walter
Dropbox Staff
Dropbox StaffHey @Dan62 - thanks for posting on our Community.
The refund should be processed by our system automatically and it might take up to 5 business days to show up on your end.
That said, if you'd like to have a further look into this with our support team, you can use this form.
Just make sure to use an incognito window without signing into any Dropbox account and fill in all the relevant information.
I hope this helps!
