Hi,
\n\n
I am on the essentials plan and would like to change to the family plan.
\n\n
I do not see the option when I click on the upgrade plan inside Dropbox web portal.
\n\n
How do I change the plan to family plan?
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\n @Dark Vader wrote: \n
\nI do not see the option when I click on the upgrade plan inside Dropbox web portal.
\n
\n
How did you originally subscribe to Dropbox? Was it through the Dropbox website or through a mobile device (Apple App or Google Play stores)?
","body@stringLength":"738","rawBody":"\n\n
\n @Dark Vader wrote: \n
\nI do not see the option when I click on the upgrade plan inside Dropbox web portal.
\n
\n
How did you originally subscribe to Dropbox? Was it through the Dropbox website or through a mobile device (Apple App or Google Play stores)?
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How can I change my plan from Dropbox Essentials to Family?","moderationData":{"__ref":"ModerationData:moderation_data:735358"},"body":"Hey Dark Vader, can you change your plan to Dropbox Family through this page?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"79","kudosSumWeight":0,"postTime":"2023-12-07T08:50:09.624-08:00","lastPublishTime":"2023-12-07T08:50:26.240-08:00","metrics":{"__typename":"MessageMetrics","views":1642},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:735277/message:735358","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDczNTM4OSw3MzUzODk","node":{"__ref":"ForumReplyMessage:message:735389"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDczNTM4OSw3MzUzOTM","node":{"__ref":"ForumReplyMessage:message:735393"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"420","rawBody":"Hey
\n
Hannah wrote:
\ncan you change your plan to Dropbox Family through this page?
\n
I tested that as well and clicking the \"Get Dropbox Family\" link just takes you to the following page with the message \"You're already on Dropbox Essentials\" message at the top of the page.
\n\n
\n
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\nwrote:
\ncan you change your plan to Dropbox Family through this page?
\n
I tested that as well and clicking the \"Get Dropbox Family\" link just takes you to the following page with the message \"You're already on Dropbox Essentials\" message at the top of the page.
\n\n
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How can I change my plan from Dropbox Essentials to Family?","moderationData":{"__ref":"ModerationData:moderation_data:735398"},"body":"Exactly, this is the issue.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"27","kudosSumWeight":0,"repliesCount":13,"postTime":"2023-12-07T10:26:40.942-08:00","lastPublishTime":"2023-12-07T10:26:40.942-08:00","metrics":{"__typename":"MessageMetrics","views":1588},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:735277/message:735398","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"27","rawBody":"Exactly, this is the 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