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Forum Discussion
jpeduto
12 months agoExplorer | Level 4
External Hard Drive compatibility with Dropbox Backup
I am interested in upgrading my plan to the 2TB plan because I need to backup an external hard drive (WD-My Book for Mac) with approximately 600GB of old iPhoto files on it. I cannot upgrade until I...
Walter
Dropbox Staff
Hi there jpeduto - thanks for using Dropbox and welcome to our Community!
Storing or backing up your iPhoto files/libraries in Dropbox isn't really recommended. You can have a look at this discussion for some additional information, if you like.
Also note that you can back up the following types of external hard drives to Dropbox Backup on Mac: HFS+, APFS, exFAT, FAT32 while encrypted APFS drives aren't supported.
I hope this clarifies matters and please let me know if you have any other questions.
jpeduto
12 months agoExplorer | Level 4
Thank you for the reply, Walter. The person in the link you provided is trying to do something different than what I’m trying to do.
I have two large old iphoto libraries that contain old photos stored on an external hard drive. Neither of these libraries is the one that I currently use and that is synced to iCloud with my phone and other devices, nor do I need them to be. I am looking for a service that will back up the file in a cloud server just in case something happens to the external hard drive. I am not looking to sync those libraries with iCloud.
In regards to the hard drive types, I already knew that dropbox only works with those types of hard drives. The problem I have is, I have no idea what those types are and I have no idea how to check whether my extra hard drive is one of those types.
I have two large old iphoto libraries that contain old photos stored on an external hard drive. Neither of these libraries is the one that I currently use and that is synced to iCloud with my phone and other devices, nor do I need them to be. I am looking for a service that will back up the file in a cloud server just in case something happens to the external hard drive. I am not looking to sync those libraries with iCloud.
In regards to the hard drive types, I already knew that dropbox only works with those types of hard drives. The problem I have is, I have no idea what those types are and I have no idea how to check whether my extra hard drive is one of those types.
- Walter12 months agoDropbox Staff
Even though this is not my expertise, I found this article which can help with identifying the format of your external drive jpeduto
Feel free to take a look and let us know what you find!
- jpeduto12 months agoExplorer | Level 4
Thanks Walter. That article didn't help but I did find this link on eBay for the exact model hard drive that I am using. (https://www.ebay.com/itm/233965044510?hash=item367967431e:g:dDQAAOSwBqhh5qQ~&amdata=enc%3AAQAIAAAA0IPQyGJ7tMxMdHcmA1s5J6IHQKFGiUUup9ClKC1vPbqvlL3qO6t3a9nVFOxgBMPeEKdb4y1va3d5j7hKzAKmYPSre9GzaQOHpfZOBCSB4VeL9MrkrbL5osbULusV0BLjt4XzmX6g%2FvqbbyewvNPNsj3BvXgldKxvzJUq%2FfesliRYWPrac6lasHboCghvfKeHlE0nr9VcrShzAs1ckcWSHjjKa%2BwdiwAsYvrASR55riT83dJDjp8nCsv%2Bks4e8NdPIiMAtWsruDxueGM1WwFuWVY%3D%7Ctkp%3ABlBMUI7Jt9ahYw).
This article seems to show that this drive is "Pre-formatted in HFS+ Journaled for Mac" which is one of the formats that Dropbox says that it supports.
Now, with that being the case, can anyone tell me why when I go into the Dropbox App and go to the Dropbox Backup that it does not show the device even though it is powered on and connected to my laptop? I can see the drive in Finder but not in the Dropbox Backup part of the app.
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