You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Chatbot didn't offer all available plans
Last week when my previous DropBox plan expired, I worked with a chatbot to explore my options for renewal. The lowest plan Dropbox would offer me was their "Plus" package (2TB at $9.99 a month). I e...
Dropbox is without a doubt deceptive. Because not only did Dropbox not respond, Dropbox also WITHOUT MY PERMISSION changed the title of THIS VERY CHAT!!! I had titled it "Deceptive Business Practices?" Which it is, I now clearly see! And I have screenshots of everything (including chat sessions with a Dropbox customer service rep) to prove the deception, when I specifically asked about cheaper plans. After the word switcheroo on the title of this post, I no longer question the deception. I KNOW IT'S REAL!! I wonder what other words here in this community Dropbox chooses to alter in order to change public opinion? My trust in this company is shattered.
