We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

jciancio's avatar
jciancio
New member | Level 1
3 days ago

Can't upgrade from Dropbox Essentials to Dropbox Business

Hey all, can't seem to upgrade from essentials to Dropbox Business and while the person on chat was nice they had no idea how to do this.
Plans
jciancio's avatar
jciancio
New member | Level 1

When I try to upgrade the screen it gives me just has these options (see attached)...and then when I try to go to an upgrade screen separately for business it tells me 'not active member of a team'

 

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Hi jciancio, are you able to upgrade to a Dropbox team plan from this page?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!