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As a creative I work with large file sizes and I was looking to upgrade to get a few...","body@stringLength":"1738","rawBody":"

I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage. 

My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional.

Currently I pay around ÂŁ15 per month for my package, currently if I want 2TB extra I would need to pay ÂŁ30 per month and get less services than I do now or ÂŁ45 per month to get what I really need. which is an increase of ÂŁ30 per month which is excessive. 

Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed.

As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from. 

For example: -
IDrive offer 10TB for $3.98 a month
pCloud offer 10TB for $3.95 a month

\n

I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed.

Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base. 

\n

Sort it out!

","kudosSumWeight":2,"postTime":"2022-05-01T09:48:11.970-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dropbox Transfer","text":"Dropbox Transfer","time":"2021-01-08T20:24:06.660-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Plans","text":"Plans","time":"2018-07-19T04:58:12.082-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Storage space","text":"Storage space","time":"2019-05-29T01:00:39.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:594361_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8214},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage. 

My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional.

Currently I pay around ÂŁ15 per month for my package, currently if I want 2TB extra I would need to pay ÂŁ30 per month and get less services than I do now or ÂŁ45 per month to get what I really need. which is an increase of ÂŁ30 per month which is excessive. 

Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed.

As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from. 

For example: -
IDrive offer 10TB for $3.98 a month
pCloud offer 10TB for $3.95 a month

\n

I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed.

Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base. 

\n

Sort it out!

"},"Conversation:conversation:594361":{"__typename":"Conversation","id":"conversation:594361","solved":true,"topic":{"__ref":"ForumTopicMessage:message:594361"},"lastPostingActivityTime":"2025-03-18T13:45:54.831-07:00","lastPostTime":"2025-03-18T13:45:54.831-07:00","unreadReplyCount":22,"isSubscribed":false},"ModerationData:moderation_data:594361":{"__typename":"ModerationData","id":"moderation_data:594361","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:594361_4":{"__typename":"Revision","id":"revision:594361_4","lastEditTime":"2022-07-26T00:49:33.835-07:00"},"ForumReplyMessage:message:714652":{"__typename":"ForumReplyMessage","id":"message:714652","conversation":{"__ref":"Conversation:conversation:594361"},"author":{"__ref":"User:user:108164"},"revisionNum":1,"uid":714652,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"subject":"Re: Adding extra space to a professional account without upgrading to business","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:714652"},"parent":{"__ref":"ForumTopicMessage:message:594361"},"body":"

Hi.

It seems after talking with the dropbox support team many times and looking online that I'm not the only one frustrated with the lack of add-on space within dropbox. The max you can go to as an individual is 3TB and you have to sign up for the teams (minimum 3 accounts) if you want more than 5TB of space.

 

Seems like dropbox are missing a trick here.

 

Any ideas if they are planning on introducing something like this soon?

 

","body@stringLength":"491","rawBody":"

Hi.

It seems after talking with the dropbox support team many times and looking online that I'm not the only one frustrated with the lack of add-on space within dropbox. The max you can go to as an individual is 3TB and you have to sign up for the teams (minimum 3 accounts) if you want more than 5TB of space.

 

Seems like dropbox are missing a trick here.

 

Any ideas if they are planning on introducing something like this soon?

 

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mdlthomson wrote:
Adding extra space to a professional account without upgrading to business
\n

Go to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?

\n

 

\n

\n

 

\n

It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2022-05-01T12:59:52.110-07:00","lastPublishTime":"2022-05-24T16:12:21.785-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS01OTQzNzAtMjkwNTlpQjkwOUMzMzZDODI5OEQ1Mw?revision=3\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":6425},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:594361/message:594370","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1231","rawBody":"
 wrote:
Adding extra space to a professional account without upgrading to business
\n

Go to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?

\n

 

\n

\n

 

\n

It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.

","kudosSumWeight":0,"repliesCount":6,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:594370_3"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"QueryVariables:ReplyList:message:714652:1":{"__typename":"QueryVariables","id":"ReplyList:message:714652:1","value":{"id":"message:714652","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1744039689513":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1744039689513","value":{"altText":"{login}'s 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Adding extra space to a professional account without upgrading to business","moderationData":{"__ref":"ModerationData:moderation_data:714659"},"body":"

Hey Benjamin Gordon, thanks for taking the time to post here.

\n

 

\n

You can up-vote this idea to show your support and if you have any questions, let us know.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"165","kudosSumWeight":1,"repliesCount":0,"postTime":"2023-09-19T01:23:48.177-07:00","lastPublishTime":"2023-09-19T01:23:48.177-07:00","metrics":{"__typename":"MessageMetrics","views":1421},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:594361/message:714659","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"619","rawBody":"

Hey , thanks for taking the time to post here.

\n

 

\n

You can up-vote this idea to show your support and if you have any questions, let us know.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:714659_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:36":{"__typename":"Rank","id":"rank:36","position":19,"name":"Experienced | Level 13","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1278349":{"__typename":"User","id":"user:1278349","uid":1278349,"login":"shinbeth","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-03-27T01:43:21.507-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:36"},"entityType":"USER","eventPath":"community:mxpez29397/user:1278349"},"ModerationData:moderation_data:717053":{"__typename":"ModerationData","id":"moderation_data:717053","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:717053":{"__typename":"ForumReplyMessage","uid":717053,"id":"message:717053","revisionNum":1,"author":{"__ref":"User:user:1278349"},"readOnly":false,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:714652"},"conversation":{"__ref":"Conversation:conversation:594361"},"subject":"Re: Adding extra space to a professional account without upgrading to business","moderationData":{"__ref":"ModerationData:moderation_data:717053"},"body":"So Apple just released a 6TB and 12TB plan.

Happiest day of my life, to finally be able to ditch Dropbox after unsuccessfully requesting an increase in capacity for my Pro plan, for almost 2 years now.

I hope as many Dropbox employees as possible will get laid off, you really deserve it for being so useless during this time in addressing our needs 🙂

Bye!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2023-09-27T14:29:02.536-07:00","lastPublishTime":"2023-09-27T14:29:02.536-07:00","metrics":{"__typename":"MessageMetrics","views":1386},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:594361/message:717053","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDcxNzEzNiw3MTcxMzY","node":{"__ref":"ForumReplyMessage:message:717136"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"461","rawBody":"So Apple just released a 6TB and 12TB plan.

Happiest day of my life, to finally be able to ditch Dropbox after unsuccessfully requesting an increase in capacity for my Pro plan, for almost 2 years now.

I hope as many Dropbox employees as possible will get laid off, you really deserve it for being so useless during this time in addressing our needs 🙂

Bye!","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:717053_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:717136":{"__typename":"ModerationData","id":"moderation_data:717136","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1749910":{"__typename":"User","id":"user:1749910","uid":1749910,"login":"Icemanx1959","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-09-27T19:31:57.696-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1749910"},"ForumReplyMessage:message:717136":{"__typename":"ForumReplyMessage","uid":717136,"id":"message:717136","revisionNum":1,"author":{"__ref":"User:user:108164"},"readOnly":false,"repliesCount":4,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:717053"},"conversation":{"__ref":"Conversation:conversation:594361"},"subject":"Re: 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