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I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage. 

My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional.

Currently I pay around £15 per month for my package, currently if I want 2TB extra I would need to pay £30 per month and get less services than I do now or £45 per month to get what I really need. which is an increase of £30 per month which is excessive. 

Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed.

As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from. 

For example: -
IDrive offer 10TB for $3.98 a month
pCloud offer 10TB for $3.95 a month

\n

I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed.

Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base. 

\n

Sort it out!

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I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage. 

My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional.

Currently I pay around £15 per month for my package, currently if I want 2TB extra I would need to pay £30 per month and get less services than I do now or £45 per month to get what I really need. which is an increase of £30 per month which is excessive. 

Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed.

As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from. 

For example: -
IDrive offer 10TB for $3.98 a month
pCloud offer 10TB for $3.95 a month

\n

I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed.

Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base. 

\n

Sort it out!

"},"Conversation:conversation:594361":{"__typename":"Conversation","id":"conversation:594361","solved":true,"topic":{"__ref":"ForumTopicMessage:message:594361"},"lastPostingActivityTime":"2025-03-18T13:45:54.831-07:00","lastPostTime":"2025-03-18T13:45:54.831-07:00","unreadReplyCount":22,"isSubscribed":false},"ModerationData:moderation_data:594361":{"__typename":"ModerationData","id":"moderation_data:594361","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:594361_4":{"__typename":"Revision","id":"revision:594361_4","lastEditTime":"2022-07-26T00:49:33.835-07:00"},"ForumReplyMessage:message:706849":{"__typename":"ForumReplyMessage","id":"message:706849","conversation":{"__ref":"Conversation:conversation:594361"},"author":{"__ref":"User:user:737836"},"revisionNum":1,"uid":706849,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"subject":"Re: Adding extra space to a professional account without upgrading to business","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:706849"},"parent":{"__ref":"ForumTopicMessage:message:594361"},"body":"

I've almost maxed out the 3TB of storage in my Professional plan. Looking at other plans, the only possible option with more space is a 3 user team account - which is not what I need or want, and is way more money for functionality I don't need.

 

I'm a photographer and use Dropbox to archive all my work I deliver to clients. As the years go on my storage requirements are only going to grow. But I don't need the multiple user team account. I just need more storage.

 

Does dropbox offer this and i'm missing it somewhere?  Google drive offers tiered upgrades up to 30TB. Unless dropbox does the same I'll have to migrate everything.

","body@stringLength":"682","rawBody":"

I've almost maxed out the 3TB of storage in my Professional plan. Looking at other plans, the only possible option with more space is a 3 user team account - which is not what I need or want, and is way more money for functionality I don't need.

 

I'm a photographer and use Dropbox to archive all my work I deliver to clients. As the years go on my storage requirements are only going to grow. But I don't need the multiple user team account. I just need more storage.

 

Does dropbox offer this and i'm missing it somewhere?  Google drive offers tiered upgrades up to 30TB. Unless dropbox does the same I'll have to migrate everything.

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mdlthomson wrote:
Adding extra space to a professional account without upgrading to business
\n

Go to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?

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It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.

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 wrote:
Adding extra space to a professional account without upgrading to business
\n

Go to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?

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\n

\n

 

\n

It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.

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Adding extra space to a professional account without upgrading to business","moderationData":{"__ref":"ModerationData:moderation_data:706871"},"body":"

Hey boudist, thanks for y our feedback about our Professional plan, I'll make sure to pass it on to our team.

\n

 

\n

In the meantime, you can up-vote this idea, to show your support.

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Hey , thanks for y our feedback about our Professional plan, I'll make sure to pass it on to our team.

\n

 

\n

In the meantime, you can up-vote this idea, to show your support.

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