You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Problem Downloading Large File
I have a large file (100GB) on Dropbox for which I've sent a link for a third party to download. That party has a professional optical fiber connection (1 giga). The party has advised that the file ...
Alexis G.1
Super User
Super UserI asked Dropbox support for help on this, but didn't get a response.
Do you follow up your ticket on Zendesk?
Open your ticket in this link: https://www.dropbox.com/support
Track your ticket in this link: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Pro users getting priority (longer for Basic users). Business users have priority and phone support available.
I've had to send the file on a drive via a courier service to the recipient in another country. It's bizarre that they will now get the file quicker by that method than via the internet.
It's a 100Gb single file. Yes, due to network limitations, big file size and other factors, etc I believe you can send a 128GB thumb drive with the file on Overnight mode and your recipient will have the file available in 24 hours.
I think the download issue is a problem with the https protocol using a browser.
Yes, agree. the standard is the issue, not Dropbox.
I think using one of the secure ftp protocols with a decent client such as WinSCP or FileZilla would overcome many issues and also probably reduce the load on the Dropbox servers as there would be fewer failures and re-tries on downloads of large files.
Dropbox don't have ftp support. And even if you create a local ftp server at home, download a 100Gb file via FTP will be a nightmare. I myself try to download 1 - 2GB files via FTP and have issues as well. Connection drops, file downloads are interrupted, etc.
I also think that there may be a way of transferring files server to server (rather than downloading).
Workaround: You can share your account on temp basis with your recipient so they can download Dropbox, install it and the file will be downloaded in his computer. It's just a workaround.
Split the 100Gb files in 20 x 4.7GB files and performance will be better. You can create an auto-extract exe/zip file if the recipient is an end user without knowledge.
They could alternatively, provide a downloadable download app with which a special link could be used.
You can do this now. You can generate a link from your big file and just share the link.
