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Dmkiz's avatar
Dmkiz
Explorer | Level 4
3 years ago

Integration with iOs Files app dropping out

I am running an iPad Pro (3rd generation) with iOs 15.1, but I had the same problem with previous versions of iOs as well. I have two issues.   First, I have tried a number of times to add Dropbo...
Mobile
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Architetto D., sorry to hear you're having issues with this.

 

Can you please clarify the type of files you're noticing this happen with? Are you perhaps referring to the issue you had reported back in January posted here?

 

Any additional information is more than welcome!

Architetto D.'s avatar
Architetto D.
Collaborator | Level 9
2 years ago

Hi Walter 

This really happens with every kind of file now, it's clearly a background sync issue.

 

Yes, I'm referring to the same issue I reported back in January and in 2020 also. We're now in 2023 and nothing changed. I now self imposed 30 days to see if this is going to be solved or not, if not I'm sorry but I'll leave Dropbox services.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Architetto D., can I send you an email, in order for us to have a closer look into this? 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Architetto D., I just sent you an email.

         

        I'll see you there! 

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