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Forum Discussion
I have to keep waking my phone up to upload (iOS 12)
I have an iPhone X with iOS 12 installed. I have location services turned "on." I am trying to upload about 1,000 photos to a Dropbox folder. Other apps like Google Photos will just upload in the ...
j2k wrote:
I'm just confused as to why background sync is not possible. ... Dropbox is generally the king of syncing, so this just seems oddly bad.
Background syncing is possible, and I use it often. You're likely experiencing an issue specific to your device, rather than an actual problem with a feature of the app.
You need to make sure that Locations Services is enabled, that Dropbox is set to Always in Location Services, that Background Refresh is enabled for Dropbox, and that you've enabled Background Uploading in the Dropbox app.
Remember that Dropbox uses a change in your location to trigger background uploading. If you're not changing locations, Dropbox is unable to "wake up" and continue uploading in the background.
Thanks. My phone has to abide by corp policy not to allow auto-lock to be turned off. I'm just confused as to why background sync is not possible. I know other apps allow this. Dropbox is generally the king of syncing, so this just seems oddly bad.
Rich
Super User II
Super User II
j2k wrote:
I'm just confused as to why background sync is not possible. ... Dropbox is generally the king of syncing, so this just seems oddly bad.
Background syncing is possible, and I use it often. You're likely experiencing an issue specific to your device, rather than an actual problem with a feature of the app.
You need to make sure that Locations Services is enabled, that Dropbox is set to Always in Location Services, that Background Refresh is enabled for Dropbox, and that you've enabled Background Uploading in the Dropbox app.
Remember that Dropbox uses a change in your location to trigger background uploading. If you're not changing locations, Dropbox is unable to "wake up" and continue uploading in the background.
- There is no “location services” to turn on on my iPhone 7 Plus iOS 13.6.1 - there isn’t a “turn on background refresh” in the Dropbox app. Background refresh is turned on in my iPhone settings, but it is NOT working.
