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Forum Discussion
Solved
How to turn off and delete Dash
Help! I downloaded Dropbox Dash on my Mac and started it up. Now I can't get rid of it. Even after quitting Dropbox itself and restarting with Dropbox off, Dash still starts automatically o...
Yes, they finally did respond with a solution that worked. See below. Good luck!
Hi @Homer!
Since the Dash application has not been fully installed yet, the uninstallation process is slightly different. You'll want to utilize Activity Monitor on your Mac to Quit the Dash installer. I've included the full steps below:
- Navigate to Activity Monitor using your Mac's Spotlight functionality
- Locate Dash within Activity Monitor (you can search for Dash and that will bring up all instances)
- For each line, select the line and click the Force Quit button above it
Looks like this: - Once you've Force Quit each instance of Dash, you should be able to resume with dragging Dropbox Dash to the trash to uninstall
- Be sure to empty the trash and restart your computer once you've completed the above, to ensure that Dash has been successfully removed
Walter
Dropbox Staff
Dropbox StaffDid you maybe install the Dropbox Dash web extension and not the actual app in the first place Homer?
If so, you can navigate to your web browser's extensions and disable it from there.
No, I downloaded and installed the Mac app, not a browser extension.
Has there been any solution to this? I have the exact same problem and I reached out to support and have not gotten a response
Yes, they finally did respond with a solution that worked. See below. Good luck!
Hi @Homer!
Since the Dash application has not been fully installed yet, the uninstallation process is slightly different. You'll want to utilize Activity Monitor on your Mac to Quit the Dash installer. I've included the full steps below:
- Navigate to Activity Monitor using your Mac's Spotlight functionality
- Locate Dash within Activity Monitor (you can search for Dash and that will bring up all instances)
- For each line, select the line and click the Force Quit button above it
Looks like this: - Once you've Force Quit each instance of Dash, you should be able to resume with dragging Dropbox Dash to the trash to uninstall
- Be sure to empty the trash and restart your computer once you've completed the above, to ensure that Dash has been successfully removed
Thank you @Homer. This worked.
