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Forum Discussion
Email to Dropbox failed
I got an xxx@addtodropbox.com address. If any email is sent to that address, Dropbox saves its attachments to the Email Attachments folder in my Dropbox account. It works fine, except in one situatio...
Megan
Dropbox Staff
Dropbox StaffHi mikerain99, welcome to our Community!
You mentioned that when you manually forward the emails it works without an issue. Therefore, I believe there is something in the forwarding method you use, which is preventing the service from working as it should.
It could be related to the method you're using, or perhaps it detects something in the rule that you created. In any case, since it seems that everything works when you manually forward the emails, it would be outside our scope of support.
I hope this clarifies.
When my forwarded emails arrived at @addtodropbox.com, Dropbox must have either blocked the emails or didn't see the attachments. Is there any way to find out what happened? Perhaps by checking the addtodropbox.com server logs?
