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Forum Discussion
Dropbox sign inconsistency
Dropbox sign is showing inconsistency in the Signature folder and the designated returned signed document folder for same file.
- Pic1 is showing the document still in progress in the designated returned signed folder. The attachment is showing missing signature
- Pic2 is showing the document has been completely siged. The attachment showing all sginatures completed.
I have tested with
- different browser
- clear cach
- refresh page
- use the safe mode
No of them able to get a different result.
- Walter
Dropbox Staff
Hi there jun yu, thanks for flagging this with us.
Could you forward us the whole URLs you're navigating to when on the pages shown in your screenshots?
Also, are there any additional signers of the doc other than the ones shown in your 2nd screenshot?
Let us know more and we'll take it from there.
https://www.dropbox.com/home/For%20signing%20by%20Dropbox%20sign/Signed
https://www.dropbox.com/signatures?_tk=web_left_nav_bar&role=personal&di=left_nav
file name "Renew Consent form 417579 600-604 de l'Union-3"
