You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

AudaxAndy's avatar
AudaxAndy
New member | Level 2
9 months ago

Dropbox on iPad not syncing fully to Morpolio Trace app

On my ipad, Dropbox is working well but not fully synching to Morpholio Trace.  Has anyone encounters and then solved this issue?

  • Hannah, I deleted and then reinstalled DB.  And made the file available off-line.  AND it now works! Thanks.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hi there, AudaxAndy, thanks for reaching out to the Dropbox Community.

     

    We don't have that much info on this, since we don't have an official integration with this app, but let's see what we can find.

     

    Have you tried disconnecting this app from Dropbox or vice versa and then reconnecting it, to see if it helps?

     

    Uninstalling and reinstalling both apps might help as well.

     

    Let me know how it goes!

    • AudaxAndy's avatar
      AudaxAndy
      New member | Level 2

      Hannah, I deleted and then reinstalled DB.  And made the file available off-line.  AND it now works! Thanks.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Happy to hear that, AudaxAndy!

         

        If you need anything else, let us know.

         

        Have an awesome day!