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Forum Discussion
Retta
4 years agoExplorer | Level 4
Dropbox not in files on iPad Pro
Deleted the Dropbox app on my iPad Pro. Reloaded the app. Can’t find it or add to files app on my iPad. Please help? Os 14.5 I believe
anyway everything is updated. Hope someone knows how to fi...
Retta
Explorer | Level 4
Thank you, but I had to delete the app to correct something. It removed it from the files app. When I down loaded and reinstalled the Dropbox app. It did not allow me this access again. At 5he time I didn’t know doing this would remove it from the files app. So the article confirms this. I’m looking for something to correct this, thank you!
Hannah
4 years agoDropbox Staff
I see, thanks for the update on this!
Can you try the steps in this article by Apple, to see if you can add the Dropbox app to your files app again?
Can you try the steps in this article by Apple, to see if you can add the Dropbox app to your files app again?
- Retta4 years agoExplorer | Level 4
Thanks for your help. I finally was able to add Dropbox again. Yeah!
- Hannah4 years agoDropbox StaffPerfect! Happy to see that you were able to resolve this!
If you have any more questions, make sure to give us a shout.
Have a great weekend!- nikoneufeld4 years agoExplorer | Level 4
Hi,
I have the same problem on a brand-new M1 iPad Pro. The Dropbox app does not appear in the “Locations” of the “Files” app. I have tried to reinstall Dropbox multiple times. No success. Dropbox as such works, but the Files integration is not working. It works for Google Drive. I.e. Google Drive appeared in the ‘Locations’ after I installed the App.
Any suggestions? I am on the latest release iPadOS
Thanks a lot
Niko
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