You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Ivavan
8 months agoExplorer | Level 4
Dropbox issue with syncing to Synology after April 20 update
My synology NAS synchronized dropbox perfectly for years. After the April 20 update the synchronization caused mayhem on my NAS. Online all is well up to April 20 but no more synching of our work f...
- 8 months ago
Ivavan wrote:
Now synching occurs to the private folder of that team member, synching hundreds of gigabytes for no reason since we have all that nfo already in the toplevel folder.
You need to recreate the connection to Dropbox and choose Dropbox Team Space. Refer to the following thread.
You may need to update the CloudSync app on your NAS, and keep in mind that the app is created by Synology, not Dropbox, so any questions about how to connect it and get syncing working again should be directed to them.
PFSE
7 months agoHelpful | Level 6
This update has been a nightmare. First it deleted mas amount of folders and files in NAS due to Team/Personal folders. Now it's created thousands of duplcate folders/files.
Dropbox really [removed] this one up.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!