You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Stephjaz
7 years agoNew member | Level 2
Can't attach files to emails in iOS
Hi,
I cannot seem to attach a file from my Dropbox into my email using gmail.
When I click on the attachment icon it does not give me the the file source of Dropbox, Just my ipad and Clo...
- 7 years agoHey Steph!Is the Dropbox folder appearing in the Files app on your device? I’m assuming that you have installed our mobile app?What version of iOS are you running? Are you able to export files from your Dropbox app into the mail app? Is this the iOS Mail app, or the official Gmail app?Thanks in advance!
Jay
Dropbox Staff
Hey Steph!
Is the Dropbox folder appearing in the Files app on your device? I’m assuming that you have installed our mobile app?
What version of iOS are you running? Are you able to export files from your Dropbox app into the mail app? Is this the iOS Mail app, or the official Gmail app?
Thanks in advance!
rangsridhar
7 years agoExplorer | Level 4
Hi Jay,
yes, I have the Dropbox app installed. In the email, when I want to add a file stored in Dropbox as an attachment, the Dropbox opens and shows all the folders and files. However, when I choose a file by touching it, it doesn’t get attached in the email. The iOS version being used by me is 12.0.1.
Thanks for your time.
-arangsridhar
- annettecam7 years agoNew member | Level 2
Im having the exact same problem, could it be the latest update
- ronzo7 years agoNew member | Level 2
i just got a new iphone and backed everthig up. Same problem as you guys..
when i open tab from ios email on my phone No files are shown... but when i open the DropBox App everything is There..
is there a fix for this??
- LaneD6 years agoNew member | Level 2
I have the new iPad Pro and experienced the same problem mentioned above. I solved as follows:
In mail, create new message, click attachment, in the “Browse Locations” window that pops up to the left, in the top right corner, click edit. Dropbox shows as an option to select in the Browse Location folder. It was turned off. When I selected “on”, my Dropbox folders loaded and became available to attach to my email.
- rangsridhar7 years agoExplorer | Level 4
I am facing this problem since the earlier version of the iOS.
- Jay7 years agoDropbox Staff
Hi rangsridhar, annettecam, are you both using the official Gmail app on iOS, or the default iOS Mail app?
- rangsridhar7 years agoExplorer | Level 4
Hi Jay,
Yes, I am using the mail ID [removed by moderator] Thank you. Looking forward to receiving your suggestions and advice.
-Sridhar
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